CorpLLM – Strata|AIT

FEATURES

Capable of learning from company-specific documents and datasets
Resides inside of a corporate network for security
Leverages different sized foundation models
Handles multiple users simultaneously
Integrates with existing applications and data stores
Supports multiple languages
Enables analytics around usage and satisfaction
Implements role based access and has audit logs
Based on open source technology

LARGE LANGUAGE MODEL AI FOR CORPORATE CLIENTS

CorpLLM is a high performance Large Language Model designed for corporations to safely and securely leverage Generative AI. CorpLLM operates securely on corporate networks, offering confidentiality and can be trained on company data for precise, company-specific interactions. This scalable tool enhances both internal processes and customer engagement, adapting to business needs and providing a personalized user experience.

OVERVIEW

CorpLLM is designed to quickly learn from your company's own files and data, making sure all the information stays safe within your business's cloud and on-premises systems. It works for everyone at once, no matter how big or small the job, and since it's built on technology that anyone can share and improve, it fits right in with the software and databases you already use. It's not just for English; it can handle multiple languages. With its smart analytics, you can keep track of who's doing what, making sure only the right people have access to sensitive tasks. Plus, you get ongoing tech help and updates to keep things running smoothly.

USE CASES

Answering Questions: CorpLLM can act as a smart helper, giving quick answers to customer questions on a website or in customer service chats.

Finding Information: Need a specific document or fact from a pile of data? CorpLLM can dig it up fast.

Writing and Editing: It can help create reports, write business letters, or check written work for mistakes.

Talking to Customers: CorpLLM can chat with website visitors, guiding them or selling products, all without a human needing to step in.

Learning from Data: It can look at sales numbers or market research, spot trends, and give advice on what to do next.

Training Staff: CorpLLM can teach new employees about company policies or how to use company software through interactive training.

Making Decisions: By analyzing lots of information, CorpLLM can help managers decide on the best course of action.

TECHNOLOGY

Our solution leverages Open-Source Large Language Models with different sizes and performance capabilities.

Some elements involved in client solutions:

Chat UI - User Request: Chat Style Experience

Prompt Translation Layer: Translating user language into a format that CorpLLM can work with more effectively.

Knowledge Retrieval Layer: Using Retrieval Augmented Generation (RAG) and other technologies to find relevant information quickly and present it to CorpLLM in a usable form.

Search Ranker: Sorting through the retrieved information to present the most relevant data to the CorpLLM within token and cost constraints.

Language Model Router: Choosing the most cost-effective LLM model to process the prompt based on difficulty and desired cost savings.

Response Ranker: Choosing the best response from multiple LLM outputs to ensure quality and relevance.

Guardrails: Implementing ethical and access controls to ensure the safety and appropriateness of CorpLLM outputs.

INTEGRATION

CorpLLM can integrate with existing company applications and workflow.

Some possibilities are:

Customer Relationship Management (CRM): CorpLLM will update records, schedule appointments, and provide sales teams with information about customer interactions.

Enterprise Resource Planning (ERP): It can analyze data from different departments to help manage company resources like materials, production capacity, and financials.

Human Resources Platforms (HRIS): CorpLLM will help with recruiting by scanning resumes and identifying the best candidates for a job. It can also create job descriptions from high level requirements.

Content Management Systems (CMS): It can help create and manage digital content, suggest improvements, and make sure everything is up to date.

Help Desks and Support Platforms: CorpLLM can provide instant answers to common customer support questions and escalate more complex issues to human staff.

Communication Platforms: CorpLLM will work within messaging and collaboration tools to summarize conversations, schedule meetings, or pull up information quickly during discussions.

Document Storage and Retrieval Systems: It can quickly find and summarize documents and reports from a company's digital archives.

Social Media Management Tools: CorpLLM can help monitor and respond to social media activity, engaging with customers and managing the brand's online presence.

SECURITY & SAFETY

Audit Logs for Accountability: CorpLLM keeps a precise record of who does what and when in the system. This means you can always look back to see how information has been handled, giving you the transparency needed to trust the system.

Role-Based Access Controls (RBAC): With CorpLLM, you can set up clear boundaries on who can see and do certain things in the system. Think of it as giving out specific keys to staff based on their job - so everyone has access to the tools and information they need, and nothing more. This keeps sensitive data safe and ensures users only interact with data and functions relevant to their roles.

Single Sign-On (SSO) Convenience: CorpLLM streamlines your login process by letting staff use one set of login credentials for multiple systems. This not only makes it easier for your team to access what they need without remembering multiple passwords but also strengthens security by reducing the number of login details that could be compromised.

Real-time Monitoring: Watch how CorpLLM is being used across your company as it happens. This live data helps you see which features are most popular and where users spend their time.

User Engagement Tracking: Get detailed reports on user engagement levels. Find out which departments are leveraging CorpLLM the most and identify opportunities for increasing adoption.

Performance Metrics: Evaluate the performance of CorpLLM in handling requests and tasks. Understand processing times and query complexity to ensure your setup meets the demands of your team.

Escalation Alerts: If questionable content is identified, CorpLLM instantly notifies designated personnel, providing them with the context they need to understand the issue.

SUPPORT

DEPLOYMENT OPTIONS

On Premise LLM:

Value Proposition: Ideal for organizations prioritizing security and control.
Features:
- High Security and Privacy: Hosted within the company's own IT infrastructure, ensuring maximum data security and compliance with internal and corporate policies.
- Customizable Control: Allows businesses to fully customize and control the AI environment according to their specific needs and standards.
- Dedicated Support: Provides dedicated technical support, ensuring smooth operation and quick resolution of issues.

Customer Facing LLM:

Value Proposition: Tailored to enhance customer interactions and service delivery.
Features:
- Advanced Customer Interaction Tools: Integrates AI capabilities to improve customer engagement through chatbots, virtual assistants, and personalized communication.
- Data-Driven Insights: Offers insights into customer behavior and preferences, enabling businesses to tailor their services for better customer satisfaction.
- Scalability and Flexibility: Designed to scale according to customer interaction volumes and adapt to various customer service scenarios.

LLM Accelerator:

Value Proposition: A plug-and-play solution for rapid deployment in client-designed applications.
Features:
- Ease of Integration: Easily integrates with existing client applications, reducing development time and resources.
- Supported Solution: Comes with full support, including updates and maintenance, ensuring reliability and up-to-date AI capabilities.
- Customization and Flexibility: Allows clients to customize AI features to fit their specific application needs, offering flexibility in deployment and use.

BENEFITS

Data Privacy and Security: With the model residing on the corporate network, sensitive data does not need to be exposed to external providers, ensuring higher data privacy and security compliance.

Customization: The ability to train on corporate data means the model can be finely tuned to the specific language, terminology, and needs of the company, resulting in more accurate and relevant outputs.

Cost-Effective: By utilizing an open-source foundation, companies can potentially save on licensing fees associated with proprietary models and can allocate resources more efficiently.

Integration Flexibility: CorpLLM can be integrated into the existing corporate ecosystem, working alongside other tools and systems, which can improve workflow and productivity.

Scalability: The model can be scaled to handle different volumes of queries, from internal use cases to serving a large external customer base.

Innovative Edge: Using such advanced technology can give companies a competitive edge by increasing efficiency, improving decision-making, and enabling new services.

Continuous Learning: As the model can be continually updated with new data, it remains up-to-date with the latest information and company developments.

Enhanced User Experience: Tailored responses and interactions due to specialized training on corporate data can lead to a better user experience for both employees and customers.

Ownership and Control: Companies have full ownership and control over the model's training and deployment, allowing them to manage the roadmap and updates according to their strategic plans.

Support for Multiple Languages and Dialects: If the company operates globally, the model can be trained to understand and generate text in multiple languages and dialects.